The work undertaken in any project can be thought of
consisting of three fundamental types:
Compliant Work - Work
that complies with Guidance. Generally the most effective, most efficient and
least risky manner of achieving an end.
Non-Compliant Work - Work
that contravenes Guidance. Generally less effective, less efficient and more
risky manner of achieving an end.
Remedial Work - Work that
exists to correct previous Tactical Work (i.e. changing previous Tactical work
into Strategic Work)
Guidance here refers to the Structural (MACE) and
Transformational (MAGMA) information dependant on the phase of the
Transformation cascade we are in.
Sometimes confusion can arise regarding whether a project is Tactical or
Strategic. For example, a project might be deemed to be a Strategic Project
(i.e. key for business success) but could be implemented solely by Tactical
Work. This is the reason why in many projects, the project personnel may be
raising red flags saying “This is a Tactical Project” while the Customer of the
project may be saying “This is a Strategic Project”. WHY we are doing the
project is Strategic, but HOW we are doing the project is Tactical. This is why
many “Tactical Projects” end up being the “Strategic Solution”
Here we see the Enterprise Debt Ratio™ (EDR) for the
projects in the currently executing Project Portfolio. Enterprise Debt Ratio™
is the ratio (adding up to 1.0 or 100%) of Compliant vs Non-Compliant vs
Remedial work in any project. Each project has a different ratio of Compliant vs
Non-Compliant vs Remedial work.
Non-Compliant work is essentially a shortcut, and while a
dictionary definition of a shortcut sounds quite positive and inviting:
1 : a route more direct than the one ordinarily
2 : a method or means of doing something more
directly and quickly than and often not so thoroughly as by ordinary procedure
<a shortcut to success>
In the business world the following is more true:
“A shortcut is the longest distance between two points.”
- Issawi's Law of the Path of Progress
Add to this the following…
“Nothing is permanent, except for temporary solutions.”
- Jeroen van de Kamp
…and you can perhaps begin to see why Enterprises not only
naturally decay into entropy over time but how uninformed management decisions
actively encourage and hasten it.
Does your Enterprise confuse
Strategic Projects and Tactical work?
Does your Enterprise think
about how Transformation work is carried out in terms of Compliant vs
Non-Compliant vs Remedial?
If not, would there be
benefits in doing so and what are they?
Does the management of your
Enterprise see Non-Compliant work as good and how work should generally be
carried out if possible with Compliant work being the exception, or the other
Does this create any problems?
What problems have you seen?
What needs to change to
alleviate those problems?