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The work undertaken in any project can be thought of consisting of three fundamental types:

      Compliant Work - Work that complies with Guidance. Generally the most effective, most efficient and least risky manner of achieving an end.

      Non-Compliant Work - Work that contravenes Guidance. Generally less effective, less efficient and more risky manner of achieving an end.

      Remedial Work - Work that exists to correct previous Tactical Work (i.e. changing previous Tactical work into Strategic Work)

Guidance here refers to the Structural (MACE) and Transformational (MAGMA) information dependant on the phase of the Transformation cascade we are in.

Note: Sometimes confusion can arise regarding whether a project is Tactical or Strategic. For example, a project might be deemed to be a Strategic Project (i.e. key for business success) but could be implemented solely by Tactical Work. This is the reason why in many projects, the project personnel may be raising red flags saying "This is a Tactical Project" while the Customer of the project may be saying "This is a Strategic Project". WHY we are doing the project is Strategic, but HOW we are doing the project is Tactical. This is why many "Tactical Projects" end up being the "Strategic Solution"

Here we see the Enterprise Debt Ratio (EDR) for the projects in the currently executing Project Portfolio. Enterprise Debt Ratio is the ratio (adding up to 1.0 or 100%) of Compliant vs Non-Compliant vs Remedial work in any project. Each project has a different ratio of Compliant vs Non-Compliant vs Remedial work.

Non-Compliant work is essentially a shortcut, and while a dictionary definition of a shortcut sounds quite positive and inviting:

1 : a route more direct than the one ordinarily taken

2 : a method or means of doing something more directly and quickly than and often not so thoroughly as by ordinary procedure <a shortcut to success>

- Merriam-Webster

In the business world the following is more true:

"A shortcut is the longest distance between two points."

- Issawi's Law of the Path of Progress

Add to this the following...

"Nothing is permanent, except for temporary solutions."

- Jeroen van de Kamp

...and you can perhaps begin to see why Enterprises not only naturally decay into entropy over time but how uninformed management decisions actively encourage and hasten it.

 

Does your Enterprise confuse Strategic Projects and Tactical work?

Does your Enterprise think about how Transformation work is carried out in terms of Compliant vs Non-Compliant vs Remedial?

If not, would there be benefits in doing so and what are they?

Does the management of your Enterprise see Non-Compliant work as good and how work should generally be carried out if possible with Compliant work being the exception, or the other way round?

Does this create any problems?

What problems have you seen?

What needs to change to alleviate those problems?

 





 

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